WhatsApp Notifications support multimedia messaging and interactive messaging. Although WhatsApp keeps on adding new features and message templates, only a few specific messages are currently accepted by WhatsApp. There are 11 types of messages that businesses can send as WhatsApp notifications. The WhatsApp notifications sent by the businesses must be informative and useful for the customers or else, the message template will not be approved.
WhatsApp doesn’t allow pitching and sales-related messages for message templates.
To send WhatsApp Notifications also, businesses need their customers to initiate the conversation and only after that they can send messages and push notifications. Customers must send messages to businesses to initiate the conversation. Businesses cannot send messages without customers signing up for it. WhatsApp has always been a customer-centric messaging platform. Once you have created a WhatsApp message template with the header, body, footer and buttons in place, there are certain things that you need to keep in mind. Things to remember when creating a WhatsApp Push Notification Businesses can send reminders, account updates, and other alerts to their customers. There are certain conditions under that businesses can send notifications as per WhatsApp guidelines. It is nothing but a push message for WhatsApp.
WhatsApp Business Notification is one of the features introduced by WhatsApp. Once you have successfully created a WhatsApp-approved message template, you can send it out to customers. In this article, we will cover all the details about WhatsApp Notifications and sort your customer engagement with WhatsApp.Īlthough to understand WhatsApp Notifications, you need to get the gist of WhatsApp message templates. It is time to shift to highly affordable, customer-centric and result-driven WhatsApp Notifications (also known as WhatsApp push notifications or WhatsApp business notifications). Gone are the days when businesses used SMS notifications and emails to their customers.
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